CARRIAGE TERMS

Thank you for shopping with Moonlace Atelier LLC! Below are our shipping terms and conditions, which apply to all purchases made on our website.

1. Domestic Shipping (US)

We offer a variety of shipping methods within the United States, including:

Standard Express (usually delivers within 5-7 business days)

Expedited Express (usually delivers within 2-3 business days)

We partner with the following reputable shipping companies to ensure the timely and safe delivery of your order:

United States Postal Service (USPS)

FedEx (FedEx)

UPS

After you place your order, we will provide you with shipping costs and estimated delivery times based on your selected shipping method and delivery address.

2. International Shipping

We also offer international shipping services to numerous countries and regions. International orders are generally shipped using the following carriers:

FedEx International

DHL International

To ensure smooth delivery, international customers may be required to pay customs duties and import taxes. These charges are the responsibility of the recipient and vary depending on the laws of the destination country.

3. Shipping Costs
Shipping costs vary based on order weight, size, destination, and selected shipping method. You can view specific shipping costs during the checkout process.

4. Tracking Information
Once your order is shipped, we will email you a tracking number, which you can use to track your order's shipping status.

5. Shipping Issues
If your package is lost or damaged during shipping, please contact our customer service team at service@moonlaceatelier.com and we will assist you in resolving the issue.

Thank you for choosing Moonlace Atelier LLC. We look forward to providing you with a great shopping experience!